Communauto, Advice for a worry-free winter

Adopt an Auto-mobile this winter

During snow removal operations, it is forbidden to park curbside in Quebec City between 10 PM and 7AM (with the exception of certain areas where it is from 9 pm) some during snow removal operations. The Auto-mobile cars must find shelter for the night. Adopt one during snow removal and enjoy a free use period ! You can also receive up to $20 in credits for future trips during major operations. The exact offer is confirmed by email on each snow removal operation.

Discover all the details for an adoption below.

What exactly is an adoption?

During a snow removal operation led by the city of Quebec, adopt an Auto-mobile by parking it in an authorized location for the night, and bring it back in the service area when the snow removal operation is complete.

Your Auto-mobile trip will be free for journeys of 100 km and less if your entire journey is included within the free period When included, the $20 credit applicable on your future Communauto and/or Auto-mobile trips (trips must be made before June 1st, 2019) to take advantage of it. The exact offer is confirmed by email on each snow removal operation.

How do I know when use is free?

An email will be sent after each snowfall to notify you of specific start and end times for the free-use period, and whether a $20 credit for future use is included or not.

What are the authorized parking locations?

You will be allowed to park your Auto-mobile anywhere legally authorized, off curbside during snow clearing operation. This includes:

  • A residential parking spot;
  • An authorized INDIGO or SPAQ parking;
  • A space in a Communauto station identified on the Parking Map. When offered, these spaces must be reserved. (see How to block an authorized parking space in a Communauto station?);
  • Any other legal parking location in Quebec City.

Parking locations map

Who pays for parking?

Communauto pays the cost of parking up to $ 25:

  • A prepaid parking card which can only be used in INDIGO or SPAQ parkings is available in Auto-mobile glove compartments to cover the cost of parking ;
  • For other paid locations, the parking fee is reimbursed up to 25$, in the same way used when users refill gas tanks.

What happens if I use an Auto-mobile and a snow removal operation is announced by the City?

Any subscriber who uses an Auto-mobile after 6 PM when a snow removal operation is announced by the City will be responsible for parking in an authorized location for the night, Once snow removal is completed, the subscriber has the responsibility to release the vehicle in the service area. A subscriber who takes possession of a vehicle when a snow removal warning is in effect and releases it curbside will be responsible for towing costs.

Adopt once, adopt always?

Nothing obligates you to adopt an Auto-mobile after a snowstorm. However, if you do use an Auto-mobile when a snow removal operation has been announced, make sure to release it by 6 PM. Otherwise, you will be responsible for the vehicle until the next morning.

Why 6 PM? We simply need to make sure we have enough time to move the remaining vehicles before receiving a ticket and being towed!

How to block an authorized parking space in a Communauto station?

Not available